Privacy statement

The website providers take protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulation and this privacy statement.

This privacy statement informs you about the type, scope and purpose of the processing. The terms used are in accordance with the definitions of Article 4 of the General Data Protection Regulation (GDPR).

We hereby point out that data transmission via the internet (e.g. when communicating by email) might be subject to security gaps. It is not possible to fully protect data against third-party access.

Controller

BÖCKER SCHÜTTKEN Real Estate GmbH
Colonnaden 25
20354 Hamburg
Tel. +49 40 320 876 50
Fax +49 40 349 60700
E-Mail: info@bs-re.de

Type of processed data

– Contact details (e.g. first name/surname, telephone number)
– Contact form (e.g. first name/surname, property type)
– Data use (such as accessed websites, interest in contents, access times)
– Communication details (such as IP address, browser version)

Categories of affected persons

Users of this website.

Purpose of processing

– Provision of company information
– Provision of information on properties
– Provision of contact details
– Security measures to protect the website
– Marketing and analysis of user behaviour

Definitions

Personal data means any information relating to an identified or identifiable natural person (‘data subject’). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Processing means any operation or process which is performed on personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Controller means the natural or legal person, public authority, agency or other body which, alone or jointly with others, decisively determines the purposes and means of the processing of personal data.

Relevant legal basis

Data protection law is based on the individual’s right to self-determination regarding their personal information. In accordance with Article 13 GDPR, we will inform you of the legal basis of our data processing. The legal basis for obtaining permission is Article 6 para. 1 a and Article 7 GDPR, the legal basis for processing to provide our services and perform contractual measures as well as answer requests is Article 6 para. 1 b GDPR, the legal basis for processing to meet our legal obligations is Article 6 para. 1 c GDPR, and the legal basis for processing to protect our legitimate interests is Article 6 para. 1 f DSGVO.

Collaboration with third parties or processors

Where we disclose or transmit, or otherwise provide access to, data to persons or companies (third parties) as part of our processing, this shall only be on the basis of a statutory permission, if you have given your approval, if this is stipulated by a legal obligation or based on our legitimate interest.

Where we engage third parties to process data based on order processing, this shall be on the basis of Article 28 GDPR.

Transfer to third countries

Where we process data in a third country or employ the services of third parties, disclose or transmit data to third parties for such processing, this shall only be permitted to perform our contractual or pre-contractual obligations, based on your approval, or on a legal obligation, or to protect our legitimate interest. Permissible processing shall be performed on the basis of special guarantees, such as the official recognition of a data protection level corresponding to that applicable in the EU, or in accordance with officially recognised special contractual obligations.

Rights of the data subject

Right of access (Article 15 GDPR)
The data subject has the right to obtain confirmation as to whether or not personal data concerning him or her are being processed. Where that is the case, the data subject has the right to access to said data and to information about the purposes of the processing, their source, recipients, the envisaged period for which the personal data will be stored and his or her rights.

Right to rectification (Article 16 GDPR)
The data subject has the right to obtain the rectification of inaccurate personal data concerning him or her.

Right to erasure (Article 17 GDPR)
The data subject has the right to obtain the erasure of personal data concerning him or her – for example if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, or if the data subject withdraws the consent on which the processing is based. A special implementation of the right to erasure now also includes the “right to be forgotten”, where the controller has made the personal data public. Where that is the case, the controller must take reasonable steps to inform controllers which are processing the personal data that the data subject has requested the erasure by such controllers of any links to, or copy or replication of, those personal data.

Right to restriction of processing (Article 18 GDPR)
The data subject has the right to obtain restriction of processing in specific cases. For example: The data subject has objected to processing pending the verification whether the legitimate grounds of the controller override those of the data subject.

Right to data portability (Article 20 GDPR)
The right to data portability gives the data subject the right under certain conditions to receive a copy of the personal data concerning him or her in a commonly used and machine-readable format.

Right to lodge a complaint (Article 77 GDPR)
Every data subject has the right to lodge a complaint with the competent supervisory authority.

Right to revocation (Article 7 para. 3 GDPR)
The data subject has the right to revoke any permissions given with effect for the future.

Right to object (Article 21 GDPR)
The data subject has the right to object at any time to future processing of personal data concerning him or her. In particular, the data subject may object to the personal data being processed for direct marketing purposes.

Data deletion

The data processed by us in accordance with Articles 17 and 18 GDPR are deleted or their processing is restricted. Where this is stipulated explicitly in the privacy statement, the data saved by us are deleted as soon as they are no longer necessary in relation to the purposes for which they were collected and deletion is not contrary to our statutory retention obligations. Where the data are not deleted because they are required for other, legally permissible purposes, their processing is restricted. This e.g. applies to data which must be kept under commercial or tax law.

Collection of access data and log files

Based on our legitimate interest (Article 5, para. 1 f GDPR), we collect data concerning each access to the web server to ensure availability. Access data includes the name of the retrieved website, file, date and time of the access, data volume, status reports, browser type and version, user operating system, IP address and, if applicable, other technical information.

For security reasons, log files are saved for a maximum duration of 7 days and then deleted. Data required as evidence are excluded from the deletion until the relevant incident is resolved.

Contact

When a contact is established (e.g. by email, contact form, telephone), user data are processed in order to process the request and perform the required steps. The user data can be saved in a suitable customer management or similar organisational program.

We delete the data saved based on the requests if they are no longer required and this is not contrary to our statutory archiving obligations.

Cookies

Cookies are small files saved on the users’ computers. Cookies can contain different information. The purpose of a cookie is to save information about a user (e.g. browser version, user’s interests) during or after his or her visit to a website. Such cookies can be saved temporarily or permanently.

We may use temporary or permanent cookies and provide information concerning this in our privacy statement. Where the data subject does not wish cookies to be saved on his or her computer, he or she is asked to disable the relevant option in his or her browser system settings. Where cookies are disabled, this might result in reduced website functionalities.

Server logfiles

The page provider automatically collects and saves information in so-called server logfiles which your browser automatically sends to us. These are:
– Browser type and version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Server request time
– IP address
These data are not combined with other data sources.

Contact form

If you send us requests using the contact form, we will save your data from the request form including the contact data provided to process the request and any follow-up questions. We do not pass on such data without your approval.

Therefore, the data entered in the contact form are only processed based on your approval (Art. 6 para. 1 lit. a GDPR). You may revoke your approval at any time. For this purpose, it is sufficient to send us an informal email. The revocation shall not affect the legality of the data processing performed before the revocation.

We shall keep the data which you enter in the contact form until you ask us to delete them, or if you revoke your approval to save the data or the data are no longer required for the purpose for which they were collected (e.g. after your request has been processed in full). This shall not affect mandatory statutory provisions – particularly retention periods.

Registration on this website

You can register on our website to use the website’s additional functions. We will only use the data entered by you for the purpose of using the relevant offer or service for which you registered. Mandatory details requested at registration must be provided in full. Otherwise, the registration will be rejected.

We will use the email address provided at registration to inform you of any important changes which are made, e.g. to the scope of the offer or technical changes.

The data entered during the registration are processed based on your approval. You may revoke approval given by you at any time. For this purpose, it is sufficient to send us an informal email. The revocation shall not affect the legality of past data processing.

We will save the data recorded during the registration while you are registered on our website and will delete them afterwards. This shall not affect statutory retention periods.

Facebook plugins (Like & Share buttons)

Our website uses integrated plugins of the social network Facebook, provider: Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can identify the Facebook plugins on our website by the Facebook logo or the “Like” button. An overview of Facebook plugins is available here: https://developers.facebook.com/docs/plugins/.

If you visit our website, the plugin sets up a direct connection between your browser and the Facebook server. As a result, Facebook receives information that you visited our site with your IP address. If you click on the Facebook “Like” button when you are logged into your Facebook account, you can link the contents of our pages to your Facebook profile. This allows Facebook to allocate your visit to our pages to your user account. We would like to point out that as the provider of our pages, we have no knowledge of the content of the transmitted data or their use by Facebook. You can find out more in the Facebook Privacy Statement, available at: https://de-de.facebook.com/policy.php.

If you do not want Facebook to be able to allocate your visit to our pages, you must log out of your Facebook user account.

Twitter plugin

Our website uses integrated functions by the service Twitter. These functions are offered by Twitter Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. By using Twitter and the “Re-Tweet” function, the websites used by you are linked to your Twitter account and announced to other users. The data are also transferred to Twitter. We would like to point out that as the provider of our pages, we have no knowledge of the content of the transmitted data or their use by Twitter. You can find out more in the Twitter Privacy Statement, available at: https://twitter.com/privacy.

You can change your Twitter data security settings in your account settings at: https://twitter.com/account/settings ändern.

Google+ plugin

Our website uses Google+ functionalities. This is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Collection and transferring information: The Google+ interface enables you to publish information worldwide. The Google+ interface provides you and other users with personalised Google and partner contents. Google saves both the information that you awarded +1 to content, and information about the page which you viewed on clicking on +1. Your +1 may be displayed as further information together with your profile name and your photo in Google services, such as in search results or your Google profile, or in other locations on websites and ads on the internet.

Google records information about your +1 activities to improve Google services for you and others. In order to use your Google+ interface, you must have a globally visible, public Google profile, which must at a minimum contain the name chosen for your profile. This name is used in all Google services. In some cases, this name can also replace another name, which you used when sharing contents via your Google account. The identity of your Google profile may be displayed to users who know your email address or via other identifiable information about you.

Using entered information: In addition to the purposes outlined above, the information provided by you are used in accordance with the application Google privacy rules. Google may publish summary statistics of user +1 activities or transfer such statistics to users and partners, such as publishers, advertisers or affiliated websites.

LinkedIn plugin

Our website uses functions of the network LinkedIn. These are provided by the LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA.

Whenever one of our sites containing LinkedIn functions is accessed, a connection is established with the LinkedIn servers. LinkedIn is informed that you visited our website with your IP address. If you clicked on the LinkedIn “Recommend” button, and are logged into your LinkedIn account at the time, LinkedIn can allocate your visit to our website to you and to your user account. We would like to point out that as the provider of our pages, we have no knowledge of the content of the transmitted data or their use by LinkedIn.

You can find out more in the LinkedIn Privacy Statement, available at: https://www.linkedin.com/legal/privacy-policy.

Google Analytics

This website uses functions of the web analysis service Google Analytics. These are provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files saved on your computer, which enable an analysis of your use of the website. The information regarding your use of this website, which is created by the cookie, is normally sent to the Google server in the USA and saved there.

Google Analytics cookies are saved based on Art. 6 para. 1 lit. f GDPR. The website provider has a legitimate interest in analysing user behaviour to optimise both its web offer and its advertising.

IP anonymisation
We have activated IP anonymisation on this website. As a result, Google abbreviates your IP address within EU member states or other contracting parties to the Agreement on the European Economic Area before this is sent to the USA. Only in exceptional cases will the full IP address be sent to the Google server in the USA and abbreviated there. Commissioned by the operator of this website, Google will use this information in order to analyse use of the website, compile website activity reports and provide other services related to website or internet use for the website operator. The IP address transmitted by your browser as part of Google Analytics is not combined with the other Google data.

Browser plugin
You can prevent cookies from being saved by setting your browser software accordingly; however, we would like to point out that in such a case, you will be unable to fully use all functions of this website. In addition, you can prevent the data created by the cookie and related to the use of the website (incl. your IP-address) from being recorded by Google and processed by Google by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent your data being collected by Google Analytics by clicking on the following link. This adds an opt-out cookie which prevents your data from being recorded during future visits to this website: Deactivate Google Analytics Tracking.

For more information about how Google Analytics processes your data, see the Google Privacy Statement: https://support.google.com/analytics/answer/6004245?hl=de.

Service data processing
We have concluded a service data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Facebook pixels

Our website uses the Facebook pixel for conversion tracking to measure user action, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).

This allows user action to be tracked after they are forwarded to the provider’s website after clicking on a Facebook ad. The effectiveness of Facebook ads can thus be evaluated for statistical and market research purposes and optimised for future advertising campaigns.

The collected data are anonymous for us as providers of this website; we cannot draw conclusions regarding the user’s identity. However, Facebook saves and processes the data so that they can be linked to the relevant user profile and Facebook can use the data for its own advertising purposes in accordance with the Facebook data use guideline. This enables Facebook to display ads on Facebook as well as on pages other than Facebook. We as the website provider cannot influence the user of such data.

The Facebook data protection notice provides further information on how to protect your privacy: https://www.facebook.com/about/privacy/.

You can also disable the remarketing function “Custom Audiences in the web ad settings at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. For this, you must be logged into Facebook.

If you do not have a Facebook account, you can disable user-based Facebook advertising on the website of the European Interactive Digital Advertising Alliance: http://www.youronlinechoices.com/de/praferenzmanagement/.

YouTube

Our website uses plugins of the site YouTube operated by Google. The website provider is YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.

If you visit one of our pages containing a YouTube plugin, a connection is established with the YouTube servers. The YouTube server is notified which of our pages you have visited.

If you are logged into your YouTube account, you are enabling YouTube to allocate your browsing behaviour directly to your personal profile. You can prevent this by logging out of your YouTube account.

YouTube is used in the interest of enabling an attractive presentation of our online offers. This is a legitimate interest within the meaning of Art 6 para. 1 f GDPR.

To find out more about how your user data is handled, see the YouTube Privacy Statement at: https://www.google.de/intl/de/policies/privacy.

Vimeo

Our website uses plugins of the video protal Vimeo. The provider is Vimeo Inc., 555 West 18th Street, New York, New York 10011, USA.

If you visit one of our pages containing a Vimeo plugin, a connection is established with the Vimeo servers. The Vimeo server is notified which of our pages you have visited. Vimeo also obtains your IP address. This also applies if you are not logged into Vimeo or do not have a Vimeo account. The information collected by Vimeo are transmitted to the Vimeo server in the USA.

If you are logged into your Vimeo account, you are enabling Vimeo to allocate your browsing behaviour directly to your personal profile. You can prevent this by logging out of your Vimeo account.

To find out more about how your user data is handled, see the Vimeo Privacy Statement at: https://vimeo.com/privacy.

Google Web Fonts

This website uses so-called web fonts provided by Google to ensure that fonts are displayed consistently. When you access a website, your browser loads the required web fonts to your browser cache to display texts and fonts correctly.

For this purpose, the browser used by you must establish a connection with the Google servers. This provides Google with information that our website was accessed by your IP address. Google web fonts are used in the interest of enabling a consistent and attractive presentation of our online offers. This is a legitimate interest within the meaning of Art 6 para. 1 f GDPR.

If your browser does not support web fonts, your computer uses a standard font.

For more information on Google Web Fonts, see https://developers.google.com/fonts/faq and the Google privacy statement at: https://www.google.com/policies/privacy/.

Google Maps

This website uses the map service Google Maps via an API. This is provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

To use Google Maps functions, your IP address must be saved. This information is normally sent to a Google server in the USA and saved there. The provider of this website cannot influence this data transfer.

Google Maps is used in the interest of ensuring that our online offer is presented attractively and that the sites shown on our website can be easily found. This is a legitimate interest within the meaning of Art 6 para. 1 f GDPR.

For more information about how Google processes your data, see the Google Privacy Statement: https://www.google.de/intl/de/policies/privacy/.

Newsletter

If you would like to receive the newsletter offered on our website, we require a valid email address from you as well as information which allows us to confirm that you are the holder of the given email address and agree to receiving the newsletter. Additional data are either not collected or only provided voluntarily. We exclusively use such data to send the requested information and such data are not passed on to third parties.

The data entered in the newsletter registration form are only processed based on your approval (Art. 6 para. 1 lit. a GDPR). You may revoke your given permit to save and use the data and email address to send the newsletter at any time, e.g. by using the “unsubscribe” link in the newsletter. The revocation shall not affect the legality of past data processing.

We will save the data stored with us for the purpose of sending the newsletter until you unsubscribe from the newsletter and will delete them after you unsubscribe from the newsletter. This shall not affect data saved for other purposes (e.g. email addresses for the member area).

Data protection officer

If you have any questions regarding data protection, you can also contact our data protection officer directly:

Guido Petermann
Oberbilker Allee 203
40227 Düsseldorf
Telefon: 0211 72139550
eMail: datenschutz@planitas.de
Webseite: www.planitas.de